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To assist you in
making the choice as easy as possible, below are some frequently asked questions. For further enquiries
or to make an appointment, please contact us direct on 0449 156 246 or email carol@drdeclutter.com.au
I’m embarrassed by the mess and can’t have anyone see it!
This would have to be the most common statement
clients make and is a perfectly normal reaction! In reality most of us lead busy lives and sometimes we
need a little assistance in getting back on track and that’s where Dr DeClutter can help you feel better by getting
and staying organised!
How do I know where to start?
Start by knowing we aren’t here to judge. Start
by knowing we are here to help and to make the process as easy as possible. Start by making an enquiry
and knowing we will listen. Start by thinking about any “hot spots” and focus on what you would
like it to look like when finished. Start with what’s in front of you.
Just make a start and it will happen!
I’ve got so much stuff and am concerned you’ll throw it all out.
Our role is to ask specific questions while focusing
on your goals. At all times you are in control and have the final say. Always.
Often clients use Dr DeClutter because we’re objective and sometimes it’s about re-organising space or
putting into place systems which make it easier to find things. Carol Martyn from Dr DeClutter is bound
by the Australian Association of Professional Organisers (AAPO) Code of Ethics.
Will you be working with me?
Absolutely! We are hands on and arrive on time, ready to work and to ensure the process
is as smooth as possible for you. Dr DeClutter always takes yours and our wellbeing into consideration
and works within the occupational health and safety guidelines
How do I pay?
There are a number of options, depending on which is easiest for you. Cash, cheque or
direct bank deposit is required on the day of service and receipts are always provided.
What’s the rescheduling/cancellation policy?
When
it comes to helping you, we take our commitment seriously and we simply ask that you do too. Prior notice of 72
hours is required in the event of rescheduling / cancellation, to allow for the possibility of filling the appointment.
Cancellation of less than 72 hours notice will be billed as a full session.
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